Privacy Policy & Terms

Effective Date: 5/14/26

Big Bad Booth is committed to protecting your privacy and providing a clear, honest explanation of how our website, services, and event experiences work. This Privacy Policy & Terms page explains how we collect, use, and protect information, as well as the terms that apply when you use our website, submit an inquiry, book our services, or participate in one of our photo, GIF, video, 360, or branded event experiences.

By using this website or working with Big Bad Booth, you agree to the policies and terms outlined below.

Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, book our services, participate in an event activation, or communicate with our team.

This information may include:

Your name
Email address
Phone number
Company or organization name
Event date, location, and details
Billing or payment-related information
Messages, files, or other information you submit through our website or forms
Photos, videos, GIFs, or other content created through our event experiences

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, referral source, and general website usage data.

How We Use Your Information

We use the information we collect to:

Respond to quote requests and inquiries
Provide, schedule, and manage our services
Communicate with you about your event or booking
Customize event experiences, branding, overlays, galleries, and deliverables
Process payments and invoices
Send service-related updates or follow-ups
Improve our website, customer experience, and marketing
Protect against fraud, misuse, or unauthorized activity
Comply with legal, tax, and business obligations

We do not sell your personal information.

Photos, Videos, GIFs, And Event Content

Because Big Bad Booth provides photo, video, GIF, 360, and branded content experiences, our services may involve capturing, creating, storing, displaying, or sharing event-related media.

By participating in a Big Bad Booth experience, you understand that photos, videos, GIFs, and other media may be created as part of the event experience. Depending on the event setup, this content may be shared with you, the event host, event sponsor, brand partner, or other approved parties.

If an event includes public galleries, social sharing, branded activations, or live displays, your content may be visible to others. Please do not participate in a booth experience if you do not want your image, likeness, or submitted content captured.

Event Host And Brand Partner Access

For private events, corporate activations, brand events, and sponsored experiences, the event host or brand partner may receive access to content, data, or engagement information generated during the event. This may include photos, videos, email submissions, phone numbers, opt-ins, or usage activity, depending on the event setup and consent process.

Big Bad Booth is not responsible for how an event host, brand, sponsor, or third party uses information once it has been provided to them.

Email And SMS Communications

If you submit your contact information, we may contact you by email, phone, or text message regarding your inquiry, quote, booking, or event.

We may also send occasional marketing or promotional messages if you have opted in or if permitted by law. You can opt out of marketing emails by using the unsubscribe link in the email. You can opt out of text messages by replying STOP.

Cookies And Website Tracking

Our website may use cookies, pixels, analytics tools, advertising platforms, or similar technologies to understand website traffic, improve performance, and measure marketing effectiveness.

These tools may collect information such as your device type, browser, pages visited, location data at a general level, and interactions with our website.

You can disable cookies through your browser settings, but some parts of the website may not function properly.

Third-Party Services

We may use third-party tools and service providers to operate our business, including website hosting platforms, payment processors, booking tools, analytics providers, advertising platforms, email/SMS tools, cloud storage providers, and event software platforms.

These third parties may process information on our behalf, subject to their own privacy policies and security practices.

How We Protect Your Information

We take reasonable administrative, technical, and organizational steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online system, or digital storage method is completely secure. We cannot guarantee absolute security of any information transmitted or stored electronically.

How Long We Keep Information

We retain personal information and event content for as long as reasonably necessary to provide services, manage business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.

Event media may be retained for delivery, backup, portfolio, marketing, or client access purposes unless otherwise agreed in writing.

Your Privacy Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

To make a request, please contact us at:

hello@bigbadbooth.com

We may need to verify your identity before completing certain requests.

California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, request deletion, correct certain information, and opt out of certain sharing practices.

We do not sell personal information as the term is commonly understood. If our use of advertising or analytics tools is considered “sharing” under California law, you may contact us to request more information about your options.

Terms Of Use

Use Of This Website

You may use this website for lawful purposes only. You agree not to use the website in any way that could damage the site, interfere with other users, attempt to gain unauthorized access, or violate any applicable law.

You may not copy, scrape, reproduce, distribute, or exploit any part of this website, content, design, imagery, branding, or written materials without written permission from Big Bad Booth.

Quotes, Bookings, And Availability

Submitting an inquiry or quote request does not guarantee availability, pricing, or a confirmed booking.

Bookings are only confirmed once Big Bad Booth has accepted the booking and any required agreement, deposit, invoice, or payment terms have been completed.

Pricing, packages, travel fees, staffing needs, custom production requirements, and availability may vary based on event date, location, scope, and requested services.

Client Responsibilities

Clients are responsible for providing accurate event details, including venue address, event schedule, load-in instructions, parking information, access requirements, power availability, venue rules, and any other information needed to provide services.

Additional fees may apply if inaccurate or incomplete information causes delays, extra labor, additional travel, equipment changes, or service limitations.

Event Setup, Access, And Conditions

Big Bad Booth requires reasonable access to the venue and event area for setup, operation, and breakdown. The client is responsible for ensuring the venue allows the requested services and that adequate space, power, internet access, and safety conditions are available unless otherwise agreed in writing.

Outdoor events, weather exposure, unsafe environments, restricted access, or venue limitations may affect service quality or availability. Big Bad Booth is not responsible for service issues caused by conditions outside our control.

User-Generated Content

Guests and participants are responsible for the content they create, submit, or share through our booths, experiences, forms, or event software.

You agree not to create, upload, display, or share content that is unlawful, abusive, harassing, defamatory, obscene, discriminatory, infringing, or otherwise inappropriate.

Big Bad Booth reserves the right to remove, restrict, or refuse to deliver content that violates these terms or could create legal, safety, reputational, or operational concerns.

Media Usage And Promotional Rights

Unless otherwise agreed in writing, Big Bad Booth may use event photos, videos, behind-the-scenes content, booth setup images, branded activations, and final deliverables for portfolio, website, social media, advertising, sales, and promotional purposes.

If your event requires confidentiality, restricted media usage, or brand approval before posting, those requirements must be provided in writing before the event.

Intellectual Property

All website content, branding, designs, logos, text, graphics, service descriptions, layouts, and other materials owned or created by Big Bad Booth are protected by intellectual property laws.

Custom event assets, branded overlays, templates, videos, graphics, or other creative deliverables may include a combination of client-provided assets and Big Bad Booth-created materials. Ownership and usage rights for custom work may be governed by the specific agreement for the event.

Third-Party Platforms And Links

Our website or services may include links to third-party websites, social media platforms, galleries, payment processors, or event technology tools.

We are not responsible for the content, policies, security, or practices of third-party websites or services.

No Guarantee Of Results

Big Bad Booth works to provide high-quality event experiences, guest engagement, and shareable content. However, we do not guarantee specific marketing outcomes, social media performance, impressions, engagement levels, lead volume, sales, or business results from any event activation.

Limitation Of Liability

To the fullest extent permitted by law, Big Bad Booth and The Hype Lab, LLC are not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from your use of the website, participation in an event experience, or use of our services.

Our total liability for any claim related to our services will not exceed the amount paid to Big Bad Booth for the specific service giving rise to the claim, unless otherwise required by law.

Indemnification

You agree to indemnify and hold harmless Big Bad Booth, The Hype Lab, LLC, its owners, team members, contractors, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these terms, event-related conduct, submitted content, or violation of any third-party rights.

Changes To This Policy And Terms

We may update this Privacy Policy & Terms page from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of the website or services after updates are posted means you accept the revised terms.

Contact Us

If you have questions about this Privacy Policy & Terms page, please contact us at:

hello@bigbadbooth.com